UPS Access Point tm - more information
Waiting in at home for a parcel is not something that anybody enjoys and for those at work many companies do not allow personal parcel deliveries.
UPS Access Point tm is an alternative delivery option to fit your busy schedule. The even better news is that the UPS Access Point service costs less than our regular parcel charge.
UPS have signed up a network of retail outlets, such as 'open all hours' newsagents, grocery stores and garages many of which operate extended open hours including evening and weekends.
At the time of ordering, from the basket, you can choose a convenient UPS Access point - either close to home, work or perhaps on your route home. We will then process your order as normal, you can track the status of your order and track UPS delivery progress from our website. Delivery to your chosen UPS Access Point is usually made the next working day after despatch in the UK.
When your parcel has arrived at your chosen UPS Access Point you will be emailed & texted by UPS with a message to say that your parcel is ready for collection - it is obviously really important that you check that you have given us a valid email address and mobile phone number!
Collecting your parcel.
When collecting your parcel you will need to prove your identity with either:-
- Driver's licence, passport, foreign national or military ID.
or
- Any other photo ID containing your full name, along with one of the following documents containing your full name: Utility/phone bill, council tax bill, wage slip, or bank statement.
If someone else is collecting on your behalf, he/she needs to bring your photo ID based on the above criteria, as well as show his/her own driver's licence, passport, foreign national or military ID.
The UPS Access Point will record their signature, name, type of ID presented, and the number of each ID for record purposes.
You have 10 calendar days to collect from your UPS Access Point location. After the 10th day, your parcel will be sent back to Connevans Limited. Once returned, a £5.00 standard return fee will be deducted from the refund amount. Please note that the original shipping and handling charge is non-refundable.
UPS Access Point is currently available in the United Kingdom, France, Germany, Netherlands and Spain.
