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If you are ordering for a VAT registered EU Company not based in the UK, you will be able to supply your VAT Details during the checkout and we will not charge you UK VAT on your order.

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Delivery timescale & parcel tracking

We are aiming to be 'the best in the business' with prompt delivery to match our superb technical customer support. Our policy is to hold in stock all items on this website and whilst, due to varying demand, we do not reach 100% availability we do achieve in the very, very high 90's - if we are aware that there will be a delay of more than one week, products are marked as 'Out of stock'.

Orders for items in stock, received before 13.15 hours on a working day, will be despatched for UK delivery normally to arrive on the next working day.

Orders received after 13.15 hours will be despatched the following working day.

Please note that our working days are UK office hours Monday to Friday, excluding bank holidays.  

As parcels need to be signed for, please ensure you use a delivery address where there will be somebody to receive the parcel - perhaps a work address?

Please note that we are unable to accept requests to 'deliver to a different address if not in.'

When we ship your parcel we will send you an email which will include tracking information for parcels, you will also be emailed details of any delay or part shipments.

Non UK deliveries vary from country to country, ranging from 1 to 5 working days.

Please remember that delivery timescales are for working days not weekends or bank holidays.

Would you like to pay a lower amount for Shipping & Order Processing? Follow this link to view our list of products which reduce the S&OP charge...

Featured products

Aico Ei175 - Vibrating deaf alarm kit with ionisation smoke alarm head Aico Ei175 - Vibrating deaf alarm kit with ionisation smoke alarm head
The Ei 175 deaf alarm system is mains powered with a rechargeable battery backup. The control panel has a strobe and vibrator with the option to add a second vibrator or strobe.
£110.50
£66.00
(£55.00 ex VAT)
 BUY
Sonic Shaker travel vibrating alarm clock SBP100SS Sonic Shaker travel vibrating alarm clock SBP100SS
Sonic Shaker SBP100 portable alarm clock - designed especially for deaf people, in our view the travel clock with the best vibration.
Shipping Discount £19.20
(£16.00 ex VAT)
 BUY
Mack's Pillow Soft earplugs - Kids Size - Hot Orange No10 Mack's Pillow Soft earplugs - Kids Size - Hot Orange No10
the original moldable silicone putty earplugs #10 - moulds to the unique contours of any ear. Kids sized for little ears - 6 pairs per pack
£3.28
£2.62
(£2.18 ex VAT)
 BUY
Geemarc CL1 Telephone Ring Indicator and Flasher Geemarc CL1 Telephone Ring Indicator and Flasher
Geemarc CL1 telephone ring indicator and flasher
£25.00
£18.60
(£15.50 ex VAT)
 BUY
Spare/Replacement battery for Doro 615 GSM mobile phone Spare/Replacement battery for Doro 615 GSM mobile phone
for use with the PhoneEasy 615 (only)
£30.00
(£25.00 ex VAT)
 BUY
fmg pack 4b: Telephone use - with a handset at home or work fmg pack 4b: Telephone use - with a handset at home or work
allows your phone conversation from your corded phone to be fed directly into your hearing aid via the fmGenie receiver
£47.40
(£39.50 ex VAT)
 BUY
PPS Alarm Clock trigger unit - extended range. PPS Alarm Clock trigger unit - extended range.
PPS Alarm Clock trigger unit - extended range.
£98.34
(£81.95 ex VAT)
 BUY
750mm Output cord for Baha Cordelle II 750mm Output cord for Baha Cordelle II
750mm Output cord for Baha Cordelle II in black or beige
£26.57
(£22.14 ex VAT)
 BUY
SR66 (GP377) Silver Oxide Cell, 2.6 x 6.8mmØ SR66 (GP377) Silver Oxide Cell, 2.6 x 6.8mmØ
Silver Oxide Cell, 2.6 x 6.8mmØ
£0.60
(£0.50 ex VAT)
 BUY
RadioLight LR neckloop/HA system RadioLight LR neckloop/HA system
RadioLight LR with neck loop and HA 3.5mm socket
£165.60
£150.12
(£125.10 ex VAT)
 BUY

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