Help Centre

There is lots of information for deaf & hard of hearing people on our website including...

The website is well worth a browse, alternatively you can search the site below:

Information Site Search

To search our information website, enter a keyword below and click Go!  (Note: if you are searching for a particular product, please use the search box in the top left hand corner of this page.)

To email a question about a product

You can email us a question about finding an equipment solution to help you at



Frequently Asked Questions 

If you are having a problem using this website you may find our Frequently Asked Questions helpful.
We also have a range of FAQs regarding common situations and the solutions that may help here

logo If you are having a technical problem using our DeafEquipment website, please could you provide us details on our operational problem report form here  - please do not use this form for non acceptance of debit/credit cards or product-related enquiries.



Local Currency Guide

Collect your order locally


Now available in the UK, Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Netherlands, Poland & SpainRead More ...    



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Connevans Limited
Bridge House
1 Nutfield Road
Merstham, Surrey, RH1 3EB
United Kingdom
Customer Service
01737 247571
01737 644016
01737 223475